Privacy Policy for Tnsr.ai

Introduction

Welcome to Tnsr.ai. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you use our services, which include processing video, audio, and image files online over rented cloud GPU servers.

Information We Collect

Personal Information

• Account Information: When you create an account, we collect information such as your name, email address, and password.
• Payment Information: We use Stripe for payment processing. Your payment details are handled securely by Stripe and are not stored on our servers.

Usage Data

• Files and Content: Any video, audio, or image files you upload for processing are stored on an S3 bucket provided via Cloudflare.
• Traffic Data: We use Google Analytics to track traffic on our website. This includes data such as your IP address, browser type, and pages visited.

Communication Data

• Email: We send promotional emails and newsletters. You can opt-out from these communications on the settings page.
• Discord Notifications: We send notifications via Discord webhook if you have enabled this feature.

How We Use Your Information

• Service Delivery: To process and deliver the video, audio, and image files you upload. We process content on GPU servers provided by Vast.ai and Runpod.ai, which are third-party services. If you prefer to process your content on more reputed services such as AWS, Azure, or GCP, please contact us at admin@tnsr.ai.
• Payment Processing: To process payments securely via Stripe.
• Communication: To send promotional emails, newsletters, and Discord notifications.
• Analytics: To monitor and analyze website traffic using Google Analytics for improving our services.

Data Sharing and Disclosure

• Third-Party Services: We use third-party services like Google Analytics for traffic tracking and Stripe for payment processing. These services have their own privacy policies and are responsible for the data they collect.
• Data Security: We do not sell your data to anyone. We do not advertise third-party services on our site.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Data Storage and Security

• Cloud Storage: Files are stored in an S3 bucket provided via Cloudflare.
• Data Security: We employ industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

• Access and Update: You have the right to access and update your personal information at any time.
• Opt-Out: You can opt-out of promotional emails and newsletters from the settings page.
• Delete Account: You can request to delete your account and all associated data.

International Users

Data Transfers

Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using our service, you consent to this transfer.

GDPR Compliance (For EU Users)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Tnsr.ai aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us. You have the following data protection rights:

• The right to access, update, or delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.

CCPA Compliance (For California Residents)

If you are a resident of California, you have the right to request information regarding the disclosure of your personal data to third parties for direct marketing purposes. You also have the right to request that we delete any personal data we have collected from you, subject to certain exceptions. To make such a request, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.